CRM Associates is one of the leading research firms in the world studying the Yellow Pages industry.  Drawing on over 30 years of  industry experience, CRM Associates conducts independent research and analyses for the benefit of the Yellow Pages industry, its’ sales representatives, and its customers.

We help you better understand:

• Your Customers

• The Value You Deliver to Your customers

• Intermedia Competition

And apply this understanding to grow your business through:

• Actionable Industry Information

• Market & Product Development

• Training

• Collateral Materials